Returns - Complaints

Is your item defective or damaged?

We are sorry about that. Please submit a complaint - the easiest way is via Whatsapp or by email to [email protected]
Please provide as much information as possible (order number) so that we can check the complaint quickly.

Returns - Revocation

If it is a revocation (or partial revocation) of an order (goods do not fit, do not like, wrong order, etc.) please fill out the sample revocation form (printed out and enclosed with the package) and enclose it with the package! Use the enclosed GLS returns slip for the return shipment.
Alternatively, you can create and print out a new GLS returns label.